6 Best Practices for Effective Ecommerce Customer Service
According to research done by Frederick Reichheld of Bain & Company, It costs about five times more to win new clients than it does to retain them. So, without a doubt, customer satisfaction is vital for your long-term success. Reports suggest that over 60% of consumers value customer service. So much so that it is […]
Direct to Consumer Fulfillment Strategies: Which One Is Right for You?
To give your brand the best chance of success, you need to do business everywhere, so you can capitalize on the many ways customers will choose to buy from you. Your order fulfillment process must be as flexible as your customers are, so you can offer exceptional service no matter where you meet them. Direct […]
5 Profitable E-commerce Business Ideas for the Post-COVID World
It goes without saying that COVID 19 will be one of the defining events of 2020 and that its effects may last for years to come. The situation is rapidly evolving. Film theaters, restaurants, gyms, and bars in urban places have shut down, and at the same time, many workers must adapt to the challenges […]
E-commerce Packaging Solutions: Poly Mailers vs. Corrugated Boxes
Both mailers and boxes are excellent choices for shipping products; they reliable and affordable. However, they have different strengths and limitations, which means one may work better than the other in a specific situation. If you’re questioning which one is better for your business and products, this guide will help you decide. Poly mailers […]
Amazon vs. Shopify: Which is Better for Your E-commerce Business
Amazon and Shopify are two of the most popular e-commerce platforms available today. Both offer great features, but do you know which one is best for you? In this post, you’ll learn the pros and cons of each platform and how to tell which one is right for your business. Overview Amazon is […]
Easing WooCommerce Order Fulfillment with NextSmartShip
Order fulfillment has been one of the most challenging factors for most online business owners. Order fulfillment involves several aspects of eCommerce, including warehouse management, orders, packaging, shipping, and delivery. Since no business is all-knowing, some or all of these can be outsourced. However, this decision can be an opportunity, yet, challenging at the same […]
NextSmartShip New Shipping Options: Make Fulfillment Easier During the COVID-19 Disruption
What the COVID-19 taught us is to embrace change, just as Heraclitus said, change is the only constant in life. So we keep updating our shipping options, to ensure our fulfillment solution is affordable, reliable, and fast as we guarantee. In the past two months, affected by the global pandemic, many e-commerce sellers are stuck with unstable and expensive […]
What is ePacket? All You Need to Know About Shipping, Delivery, and Tracking
In an ever-changing world of business, an eCommerce business owner must know how to swim with the tide. One of the essential parts of eCommerce businesses is shipping. To enjoy a flawless delivery of products from China, it is vital to understand what epacket delivery is. If you’re using shipping options from China, this article […]
Courier Service vs. Postal Service — Understanding the Difference
eCommerce business is gradually having a significant impact on the world of business. However, one of the biggest challenges for eCommerce start-ups is in choosing a third-party logistics service provider (3PL) to fulfill both their national and international deliveries. In a country like China, there are lots of 3PL entering the eCommerce market. Hence, merchants […]
