6 Best Practices for Effective Ecommerce Customer Service

According to research done by Frederick Reichheld of Bain & Company, It costs about five times more to win new clients than it does to retain them. So, without a doubt, customer satisfaction is vital for your long-term success.   Reports suggest that over 60% of consumers value customer service. So much so that it is […]

NSS Million Dollar Acceleration Plan

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Master 2024 Peak Season with Winning Strategies

Explore our essential guide to uncover peak season challenges and discover how to get prepared.